Privacy Policy

Updated as of: August 10, 2022

Intro

Bold Interior Group (“Company”, “We”/“we”, “us”, or “Our”/“our”) respects your privacy and are committed to protecting it through our compliance with this policy. We publish this Privacy Policy (“Policy”) to explain the collection, use, process and sharing of information from or about the users or viewers of https://www.boldinteriorgroup.com/ (“Website”) and any Bold Interior Group mobile applications (“App(s)”) and all associated sites or mobile applications by Bold Interior group or its affiliates, together with other prospective and actual customers and stakeholders (referred to as “you”/”You”, “your”/”Your”, or “User(s)”/”user(s)”), and what choices you have regarding use, access, and correction of your information.

To access or use the Website or App, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

We have designed our privacy and data protection policies and practices to earn and maintain your trust in us and to ensure our compliance with applicable law.

This policy applies to information we collect

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Where the app is made available which includes, without limitation, the App Store and Play Store.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
  • ANY OTHER SOURCES.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Consent

When you provide us with personal information necessary to complete a transaction, we imply that you consent to our collecting it and using it for only that specified purpose. If we ask for your personal information for a secondary reason, like marketing, we will either ask directly for your expressed consent or provide you with an opportunity to opt out.

Changes to Our Privacy Policy

We will post any changes we make to our Policy on this page with a notice that the Policy has been updated on the Website home page. We reserve the right to modify or update this Policy, and in such case, any changes or modifications shall be effective upon posting to our Website. If we make material changes to this policy, we will notify you here that it has been updated. If you do not agree with our Policy, please do not use the Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting our Website and this Policy to check for any changes.

Children under the Age of 13

In compliance with the COPPA (Children’s Online Privacy Protection Act), no one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any service requests through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@boldinteriorgroup.com.

California residents under 13 years of age may have additional rights regarding the collection and sale of their personal information.

What Personal Information do we Collect?

Information you Voluntarily Provide Us

We may collect, maintain, process, store and/or update different types of personal information that you provided to us on a voluntary basis. This may include:

  • Product and service-related information concerning the products and services that we provide to you or programs that we offer;
  • For parties with who we do business, credit and financial information, such as your payment methods and preferences and billing and credit history, where applicable;
  • Business relationship information, including information related to your agreements, preferences, advisors and decision-makers, feed-back and information requested by or provided to you;
  • Records and copies of your correspondence (including email addresses, if you contact us;  

You may also provide information for publication or display ("Posted") on public areas of the app or websites you access through the App/ Website (collectively, "User Contributions"). Your User Contributions are Posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

How We Collect Personal Information Voluntarily Provided

The company collects, uses, and/or processes personal information in a variety of ways, including, but not limited to when users visit our Website to:

  • Create a user account;
  • Do an estimation of home staging price;
  • Speak with a customer representative or others on the message board;
  • Setting up an appointment to conduct a free consultation; and
  • In connection with other activities, services, features or resources we make available in our Website.

We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related activities.

Information We Collect Automatically

We automatically collect and store certain types of information about you, including information about your interaction with content and services available through our Website. This may include the use of cookies and other unique identifiers, and we may obtain certain types of information when your web browser or device accesses our Website, such as your IP address, device type, geolocation data, referral URLs, and software characteristics. We do not respond to browser “Do Not Track” signals.

Information we collect automatically includes:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and
  • Information about your computer and internet connection, including your IP address, operating system, browser types, device types, URLS, access dates and times, website pages you visit; referring website information; universally unique identifiers, advertising identifier, hardware and processor information, network type and other related data.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website; and
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

Cookies

A cookie is a small piece of data/text file sent from a website and stored on your computer by your web browser that contains information about you relative to your use of the Website. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular Website. It can even identify if you are signed into the Website and store information about your account and about your preferences. It also tests content on the Website.

Overall, cookies help us provide you with a better, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. (and our e-mails) may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

(We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources, or you provide to us.)

Information from Other Sources

We might receive information about you from other sources, which we use to create a more user-friendly service to better accommodate our service to customer’s expectations and needs.

Third Party Use of Cookies and Other Trading Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you. The information they collect may be associated with your personal information or they may collect information, including personal services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How do We Use the Information We Collect?

We use the personally identifiable information we collect on the Website to offer and render our services, ensure compliance with our Terms of Service (“Terms”) (http://boldinteriorgroup.com/terms-conditions), and respond to users’ queries. Your personal information will also be used to manage, maintain, and develop our business and operations, as well as for marketing purposes involving our services that you may want to avail of in the future.

Internally, we may share user pattern information to improve our, and we may share aggregated information on a limited basis with outside parties to further our business operating necessities. We collect and retain personal information to fulfill our legal and regulatory obligations as well as other business purposes, such as fulfilling our contracts with customers or timely responding to your requests.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways to receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Present our Website and its contents to you;
  • Provide you with information or services that you request from us;
  • Improve customer service;
  • Personalize user experience;
  • Send periodic emails;
  • Respond to inquiries and fulfill requests for information;
  • Book appointments with our advisors;
  • Maintain and manage our relationship with you so that we can provide the programs, products, and services that have been requested;
  • Protect us against error, breach of contract, negligence, fraud, theft, illegal activity, and damages that may occur during our Service;
  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Website according to your individual interests;
  • Speed up your searches;
  • Recognize you when you return to our Website;
  • Notify you about changes to the Website; and
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

How do We Share Your Information?

We do not sell, trade or rent users’ personal identification information to others. This does not include trusted third parties who assist us in operating our Website and App, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect our rights or others’ rights, property or safety.

With Third Party Service Providers

Users may find advertising or other content on our Website that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these websites or services, including their content and links, may be constantly changing. They may have their own privacy policies and customer service policies. Browsing and interaction or any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies.

With Third Parties in Order to Comply with Legal Requests

We may disclose your information when we in good faith believe that disclosure is appropriate to comply with a government request, a court order or applicable law, to prevent illegal uses of our Website or violation of our Terms (http://www.boldinteriorgroup.com/terms-conditions) and our policies to defend ourselves against third party claims, and to assist in fraud prevention or investigation. This consumer information may also be disclosed to a potential acquirer of the company and/or a third party engaged in the assistance in the potential acquisition of the company.

How do we protect your Personal Information?

Access to these personal data collected is limited to employees whose work demands access to along with third parties (which includes company personnel such as ICs and EEs) as reasonably appropriate or necessary for the purposes for which the company uses the information as disclosed in this Policy. These employees and third parties were also required to sign confidentiality agreements to assure that the data collected will remain safe and confidential.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and related information will be encrypted using SSL technology.

In addition, the Company is using secured databases as storage of the personal information collected along with reasonable security safeguards being undertaken by the Company to protect information from loss, unauthorized access, use or disclosure. Despite our efforts, no website is completely “hack proof”. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. This information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

How long do we store your personal information?

We retain personal information we collect from you where we have an ongoing, legitimate business need to do so, such as providing you with a requested service or complying with applicable legal requirements.

What are Your Choices with Regards to your personal information?

We respect your rights to make choices about the way we collect, use and disclose your personal information. If you have a registered account with us, you may generally update your user settings by logging in with your username and password. To delete your account, you may contact us at the email address provided at the end of this Policy. We may not accommodate your request to change information if we believe the change would violate any law or legal requirement or cause the personal information to be incorrect.

You may also send us an email at info@boldinteriorgroup.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account.

How Can You Contact Us?

For any questions or to make a request regarding your personal information, please reach out to info@boldinteriorgroup.com

or via our toll-free number

650-245-0345

We use cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

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